About

/About
About2019-01-03T20:12:06-05:00
About Us

Our Story

Since 1998, we’ve been offering our Chicago area customers the very best in personalized service and outstanding workmanship. Our story began in the mid-nineties when two business partners decided to open their own chimney company to serve their local area. The business originally offered services like repairs, cleanings, and inspections with the goal of adding value and longevity to their customers homes.

After listening to the unique needs of local homeowners over the years, our founders noticed a need to extend their offerings to include fireplaces and outdoor living items. Other stores at the time were not customer friendly, clean, or modern. This problem sparked the idea for Fireplace and Chimney Authority as we experience it today.

Today our two locations are not only the most customer centric in the industry, our unwavering commitment to offering an ultra-extensive experience is second to none. Our knowledgeable team of industry experts takes every customer from the beginning design stages to purchase and installation with confidence and ease. However, our value does not end after purchase. We appreciate every customer and strive to maintain integral lasting relationships. As a result, our clients feel comfortable calling our trusted team for annual inspections and maintenance for years to come.

Mission

Because our company began with a loyalty to serving our local community, we keep transparency at the core of what do. Our primary concern is always your safety and satisfaction, just as if you were our own family. We whole heartedly believe that every person we serve in our locations deserves nothing short of our best. Fireplace and Chimney Authority is passionate incorporating our values below into every area of our business.

Today

We are proud to be Chicago’s most trusted source for quality products and expert services related to home fireplaces, outdoor living, grills, and chimneys. Since our humble beginning we have grown to be the Midwest’s largest full-service chimney company, offering everything from custom builds and restoration to routine maintenance.

With over 100 years of combined experience in the industry and a huge catalog of unique products, Fireplace and Chimney Authority would be honored to be your first call when considering any purchases or service needs for gas or wood-burning appliances and chimneys. We are confident that we can find the perfect items to suit your home’s unique needs.

If you are in the Chicago area, we invite you to visit one of our showrooms or check out our online catalog to get an idea of what you might like. Browse our Gallery for our recent makeovers and see a variety of jobs that could make your design dreams come true.

In our showrooms, you can expect our professional sales consultants guide you through the process of choosing the very best items for your budget and needs. Our beautiful and bright showrooms in Lisle and Elmhurst are perfect destinations for people in the Chicago land area. Are you looking for service or maintenance of our existing fireplace rather than purchasing something new? No worries. Our wide-reaching service area covers the city of Chicago as well as the northern, western and southern suburbs.

We are avidly committed to the satisfaction of our all of customers, partners and employees. Get in touch today to experience the Fireplace and Chimney Authority difference.

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